Account Manager - Digital Sales

Account Manager Digital Sales

Farmer

Location: Santiago de Chile, Chile | Model: Hybrid

We are looking for an Account Manager for Digital Sales, passionate about generating new business. This person will be responsible for farmer opportunities in the market: managing and expanding existing accounts, identifying cross‑selling and upselling opportunities, and ensuring a high level of customer satisfaction. The focus will be on strengthening partnerships with current clients, positioning innovative digital solutions, and driving business growth through value‑added engagement. Ideal for professionals with a farmer mindset, strong consultative and relationship‑management skills, and a proven ability to maximize results within existing portfolios while delivering exceptional customer experiences.

Role and Responsibilities

Account Growth and Relationship Management

• Proactively manage and strengthen relationships with existing clients, ensuring continuous engagement and satisfaction.
• Identify and develop cross‑selling and upselling opportunities that generate additional value for both the client and the company.
• Maintain a deep understanding of each client’s business priorities to position solutions that drive long‑term success.

Consultative Solution Positioning

• Design and present tailored value propositions aligned with client needs, focusing on optimization, innovation, and business outcomes.
• Promote digital and technological solutions that enhance the client’s current operations and support their strategic objectives.

Renewals, Expansion, and Retention

• Manage the full account lifecycle, from renewal discussions to contract extensions and expansion opportunities.
• Negotiate terms and conditions that ensure mutual value and long‑term partnership sustainability.
• Coordinate closely with post‑sales and delivery teams to guarantee seamless execution, customer success, and satisfaction throughout the engagement.