On Trade Activator Chile

About the role

Lead Diageo’s commercial agenda with strategic Key Account customers of On Trade in Chile, delivering sustainable growth, customer profitability, and stronger customer experience through disciplined Joint Business Planning.

Key Responsibilities

• Own the commercial relationship with assigned strategic customers.
• Lead the customer Joint Business Planning (JBP) agenda.
• Deliver customer‑level business performance across NSV, volume, sell‑out, distribution, investment efficiency, pricing/promo compliance, profitability and execution quality.
• Translate category / channel plans into customer‑specific plans.
• Use SAMBC, OTIF, SFA, Advantage Score, service RCA and feedback to identify friction points and lead corrective actions.
• Lead cross‑functional customer problem‑solving.
• Build strong partnerships through disciplined governance, fact‑based negotiation and service mindset.

Key Outputs / Deliverables

• Joint Business Plan / Customer Plan
• Customer P&L and Value Review
• Customer Execution Plan
• Customer Experience Action Plan
• Commercial Negotiation and Governance Pack
• Performance Review Cadence
• Issue Escalation and Resolution Log

Experience

2–4 years of experience in Sales, Sales Activation, Trade Marketing, Field Sales, Sales Operations or Commercial Execution within FMCG, beverage, or consumer goods industry. Experience supporting in‑store activation plans, promotional campaigns or commercial execution initiatives, working with distributors and/or indirect sales models within the On‑Trade channel, conducting field visits, monitoring execution standards, coordinating cross‑functional teams, and tracking execution KPIs.

Qualifications

• Bachelor's degree in Business Administration, Commercial Engineering, Industrial Engineering, Marketing or a related field.
• Basic understanding of On‑Trade commercial execution, retail operations and distributor management.
• Knowledge of sales execution fundamentals – distribution, visibility, availability, merchandising, pricing and promotional execution.
• Strong organizational and planning skills.
• Analytical mindset with ability to interpret execution data and identify improvement opportunities.
• Strong interpersonal and communication skills, able to build collaborative relationships and influence stakeholders without direct authority.
• Proactive, execution‑oriented and continuous‑improvement mindset.
• Proficiency in Microsoft Office (Excel & PowerPoint); familiarity with PowerBI or sales execution tools is an advantage.
• Valid driver’s licence and willingness to travel frequently within the assigned territory.

Benefits

Highly competitive Rewards and Benefits package, inclusive culture, flexibility support and opportunities for career development.

Equal Employment Opportunity

Diageo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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