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- ...Monitor and support client-server applications Troubleshoot server, application, and cloud issues Manage cloud environments (AWS, Azure, or GCP) Handle incidents, tickets, and service requests Perform system updates, patching, and maintenance Work with teams...
- ...years of IT experience ~ Knowledge of ITIL processes ~ Experience with tools like ServiceNow or Jira ~ Basic understanding of cloud (AWS/Azure/GCP) ~ Good communication and leadership skills Nice to Have ITIL Certification Experience in Agile/DevOps...