Manager, SAM Operational Management & Performance

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Manager, SAM Operational Management & Performance

Primary Location: Con Con, Valparaíso, CL

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date:09/18/2026

OBJETIVO DEL CARGO / JOB STATEMENT

The Manager, SAM Operational Management & Performance is the analytical backbone and management-system owner for the South America Regional Operating Hub. The role supports a multi-country, multi-plant network across Chile, Peru and Brazil by owning the regional operating cadence, performance governance, reporting, process standardisation, continuous improvement and operational-audit framework.

The role converts operational challenges into structured scenarios, business cases and recommendations for the VP and plant leadership. It does not replace line decision accountability; it strengthens the analysis, governance, follow-up and sustainability required to make consistent decisions and implement approved changes across the SAM network.

DEBERES Y RESPONSABILIDADES DEL CARGO / JOB DUTIES AND RESPONSIBILITIES

• Own the SAM operating-management cadence, including weekly/monthly reviews, agendas, action tracking, escalation follow-up and closure.
• Govern operational performance reporting: KPI definitions, data quality, consolidation, executive packs and report simplification to create a reliable single source of operational truth.
• Develop fact-based scenarios and business cases for capacity, backlog, shifts, operating hours, workforce, supervisory coverage, bottlenecks and throughput.
• Provide functional dotted-line governance to plant planning teams while they continue reporting to Plant Managers; standardise planning horizons, assumptions, routines, prioritisation, sequencing and planning KPIs.
• Benchmark and standardise routes, cycle times, batch sizes, planning parameters, tooling/mould/press utilisation and operating practices across sites.
• Lead the regional Lean/Kaizen system, improvement pipeline, standard work, benefit tracking and replication of validated improvements.
• Own the operational-audit framework for process adherence, inventory/material movement controls, reconciliations, segregation of duties, shrinkage/loss prevention, 5S and corrective actions.
• Track implementation and sustainability of approved pilots and changes, verifying benefits and ensuring deviations are visible and corrected.

KPI's CLAVE / KEY PERFORMANCE INDICATORS

• One disciplined SAM operating cadence with visible actions, owners, escalations and closure discipline.
• Improved KPI reliability, reporting consistency and quality of VP / plant-leadership decision packs.
• Business cases and scenarios completed for capacity, backlog, shifts, operating hours and supervisory models.
• Planning standardisation, improved forecast / schedule discipline and clearer backlog prioritisation.
• Lean/Kaizen pipeline value delivered, replicated and sustained across sites.
• Operational-audit actions closed; reduced control gaps in inventory, material movement and process adherence.
• Works with Plant Managers, Planning, Engineering, Manufacturing, Finance/Controlling, HR, Quality, Logistics, Procurement, Sourcing, Order Management and Market Area stakeholders.

ESPECIFICACIÓN DEL CARGO / POSITION SPECIFICATION

Required: Degree in Engineering, Industrial Engineering, Operations, Supply Chain or equivalent experience; strong multi-site manufacturing and operational-performance experience in mining, heavy industry or industrial consumables; practical capability in operational modelling, capacity and workforce analysis, shift design, bottleneck/throughput analysis, backlog scenarios, business cases and manufacturing-cost efficiency.

Strong planning, Lean/Kaizen, standard work, KPI governance, SAP/ERP and data-analysis capability. Able to influence across functions without direct authority and provide concise, decision-ready recommendations to senior leadership.

Desirable: Lean Six Sigma; experience with rubber, poly-met, screening media or similar manufacturing; Power BI/analytics; Spanish and English fluency, Portuguese beneficial.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.