Brand, Content & Patient Experience Manager
Clinica Orion
Clínica Orión Medicina Estética y Cirugía Plástica En Clínica Orión buscamos incorporar a nuestro equipo una persona creativa, estratégica y altamente orientada a la experiencia paciente, capaz de liderar el ecosistema digital y de fidelización de nuestra clínica. Somos una clínica enfocada en medicina estética y cirugía plástica premium, con fuerte orientación a resultados naturales, innovación, experiencia paciente y desarrollo continuo. Buscamos una persona capaz de transformar el día a día de la clínica en contenido de alto impacto, fortalecer nuestra marca, optimizar puntos críticos del patient journey y contribuir activamente al crecimiento y posicionamiento de Clínica Orión. Este cargo combina:
- creación de contenido
- estrategia digital
- experiencia paciente
- fidelización
- automatización
- seguimiento comercial
- branding
- innovación tecnológica
- Liderar la estrategia de contenido digital de Clínica Orión
- Grabación y edición de contenido para Instagram, TikTok y otras plataformas
- Fotografía y video de tratamientos, procedimientos y resultados clínicos
- Organización y planificación de contenido audiovisual
- Cobertura audiovisual dentro de la clínica
- Coordinación de testimonios, before/after y material de experiencia paciente
- Fortalecer y optimizar distintos puntos del patient journey
- Gestionar estrategias de fidelización, seguimiento y reactivación de
- Participar en programas de referidos, retención y experiencia premium
- Apoyar campañas comerciales y posicionamiento de marca
- Gestionar y optimizar plataformas digitales, CRM y herramientas asociadas a
- Participar en iniciativas de automatización, IA y optimización de procesos
- Monitorear KPIs de performance digital, engagement, fidelización y conversión
- Generar reportes y detectar oportunidades de mejora continua
- Proactiva y altamente resolutiva
- Creativa y estratégica
- Con obsesión por el detalle y la experiencia cliente
- Con fuerte orientación estética y visual
- Organizada y capaz de manejar múltiples proyectos simultáneamente
- Empática y con excelente capacidad comunicacional
- Interesada en innovación, automatización e inteligencia artificial
- Capaz de desenvolverse en un entorno dinámico y de alto estándar
- Cargo presencial
- Jornada completa
- Las Condes, Santiago
- Integrarse a una clínica estética en crecimiento y constante innovación
- Participación activa en desarrollo de marca y experiencia paciente
- Espacio para proponer, crear y liderar nuevas iniciativas
- Trabajo cercano con equipo médico y proyectos de alto nivel
- Excelente ambiente laboral
- Posibilidades reales de crecimiento y desarrollo profesional
- Experiencia en creación de contenido y manejo estratégico de redes sociales
- Excelente manejo de herramientas de edición de video y contenido (CapCut,
- Conocimiento en métricas digitales, KPIs y análisis de performance
- Excelente criterio visual y sensibilidad estética acorde a marcas premium
- Deseable experiencia en clínicas estéticas, dermatología, cirugía plástica,
Vacante publicada el Hace un mes
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